British Association of Balloon Operators

Code of Conduct

Clause 1

A Member’s conduct should uphold the dignity, reputation, and standing of BABO and of ballooning in general.

Clause 2

Members shall seek at all times to ensure that they attain and retain the appropriate levels of expertise for the efficient running of business. In addition they shall seek to ensure that employees have the appropriate skill levels for the efficient execution of their duties and if necessary provide the appropriate training to help in that attainment.

Clause 3

A Member shall perform only those services, which are within the Member’s competence. Employees shall be trained and well supervised to ensure all duties are undertaken in accordance with industry good practice.

Clause 4

A Member will at all times act honestly and in such a manner that clients and customers are not misled.

Clause 5

A Member shall not recklessly or maliciously injure the professional reputation, prospects or business of others.

Clause 6

A Member shall not permit misleading statements or inaccurate information to be used in advertising or promotional material.

Clause 7

A Member will take all necessary steps to bring this Code of Conduct to the attention of their employees and shall use their best endeavours to ensure that such persons observe this Code.

Clause 8

It is a duty of all Members to assist BABO in the adherence by members to this Code. The BABO committee, having duly and properly examined an alleged breach of this Code, may take any such action as is deemed necessary.

British Association of Balloon Operators

January 2004